By accessing or using our products and services you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the products and services.
These Terms apply to all visitors, (registered) users and others who access or use products and services.
Our products and services, created and published by us and third parties, include also user content such as information, data, files, goods, codes, messages, texts, articles, postings, medias (audio, video, music, photo, graphics, image), documentations, software, marketing or promotional materials, non-marketing related materials, white papers, suggestions, ideas, feedbacks and other materials / contents (collectively, our content and user content are referred to as "content").
Intellectual Property Rights means patents, design rights, utility models or other similar invention rights, copyrights, trademarks, service marks, trade secret or confidentiality rights and any other intangible property rights whether or not perfected, now existing or hereafter filed, issued or acquired.
Confidential Information shall mean all intellectual property rights and other information we or third parties protect against unrestricted disclosure to others which is
- either labeled Confidential and accessed through a restricted, non-public area of our products and services or
- reasonably identifiable as confidential based on the type of information and the manner of its disclosure. As used herein 'reasonable steps' means those steps you and / or your company take to protect confidential information, which shall not be less than the industry standard of care.
- A "business day" means any day other than a Saturday, Sunday or holiday in Hungary and England.
- The headings in these are for convenience only and do not affect their interpretation.
- Words imparting the singular number shall include the plural and vice-versa.
We created, own, and operate multiple websites. We allow you ("You" or "Your") and other users and interested parties (each, a "User" or collectively "Users") to use variety of activities, such as find and share information with us and third parties, purchase and use our products and services, obtain support for our products and services, post, comment, blog, provide reviews, vote and engage in conversations and other activities related to our products and services.
Our Service allows you to input, post, submit, upload, transmit or otherwise make available (broadcast, distribution etc.), link, store, share content.
This website is not intended for anyone under the age of 16 years. If you are younger than 16, you may not register with or use this website.
Acceptance of terms
User content / license
You acknowledge and agree that the relationship between you and us is not a confidential, fiduciary or other special relationship.
You represent and warrant to us that you have the right and authority to grant license to us. We have the option not to post, publish, transfer, disclose or otherwise make available or use your user content that you provide to us. If we choose to post, publish, transfer, disclose or otherwise make available, we may in sole discretion withdraw the posted, published, transferred, disclosed or otherwise made available user content for any reason and without notice even if we have previously indicated to you that we might or will post, publish, transfer, disclose or otherwise make available the user content you have provided.
Nothing prohibits or restricts our right to create or obtain products and services and user content like or competitive with the user content that you submitted.
We do not claim ownership of user content that you input, post, submit, upload, transmit or otherwise enter our products and services.
Termination of use
You agree that we may in sole discretion at any time discontinue providing or limit access to any or all of our products and services or user content provided on or through website / services.
If you wish to terminate your account, submit your request to us using the CONTACT section.
Permissible use of our website / services and content
You may not attempt to gain unauthorized access to our products and services, user content, infrastructure (interfaces, servers, networks, computer systems), others' accounts, through hacking, password mining or any other means. You may not (attempt to) obtain access to any of our products and services and user content through any means not intentionally made available through us.
You may not use our products and services, infrastructure in any manner that could damage, disable, impair or overburden any of, or interferes with any party's use.
You agree not to use our products and services to submit, upload, post, email, transmit or otherwise make available any software code or user content that
- you do not have the right to make available,
- infringes any Intellectual Property Rights of any party,
- is unlawful, harmful, vulgar, obscene, hateful or racially, ethnically or otherwise objectionable,
- defame, harass, abuse, stalk, threaten or violate the legal rights of others such as rights of privacy and publicity or business integrity,
- includes any unsolicited or unauthorized marketing materials (advertising, promotional, commercial etc.), feedbacks (surveys, questionnaires), junk mail, spamming,
- contains malware, software virus, Trojan horse, worm, time bomb, cancelbot, corrupted file or any other computer file or software designed to interrupt, destroy, damage or limit the functionality of any computer hardware, software or other property,
- impersonate any person or entity, including, but not limited to us or any other third party or falsely state or otherwise misrepresent your connection with a person or entity,
- with manipulated headers, identifiers in order to disguise the origin of any user content transmitted through our products and services,
- posted by another user and download of such user content you know or reasonably should know, should not be legally allowed, copied, reproduced, displayed, performed and distributed,
- interferes with or limits our infrastructure which support our products and services or disobey any requirements, procedures, policies or regulations,
- violate any applicable local, state, national or international codes, laws or regulations,
- harvest, collect or store Personal Data of other users without their knowledge.
If there is any fee, then service fees are to be paid in advance monthly, quarterly or annually.
ALL USER CONTENT INPUTTED, SUBMITTED, UPLOADED, POSTED, EMAILED, TRANSMITTED OR OTHERWISE MADE AVAILABLE BY YOU TO OUR PRODUCTS AND SERVICES, SHALL BE AT YOUR OWN RISK AND WE TAKE NO RESPONSIBILITY FOR THE USE OR MISUSE OF ANY SUCH USER CONTENT BY ANY USER OF US.
You agree not to provide unauthorized parties with personal data, proprietary information, confidential information, export-controlled information and other sensitive information that you or the owner of the information do not intend to become public information.
Except for user content clearly labeled as confidential that you input, submit, upload, post, email, transmit or otherwise make available into Non-Public Forum of our products and services will be deemed NOT to be sensitive, confidential or proprietary and you expressly agree that you waive any intellectual property rights or other confidentiality rights with respect to such user content.
Your privacy and data protection
We shall have the right to use your Personal Data that you have provided in connection with any use of our products and services and user content.
We may process data including (Special Categories of) Personal Data, proprietary sensitive information, confidential sensitive information, export controlled sensitive information, other sensitive information necessary for the purpose of Products and Services.
Before you can use our Products and Services, you have to register with us and provide Personal Data, such as your name, email address etc. By providing us with Personal Data, you expressly agree and understand that we may collect, record, organize, structure, store, adapt, alter, retrieve (e.g. import), consult, use, transfer, disseminate or otherwise make available (e.g. copy, export), align or combine, restrict, erase or destruct Personal Data for the purpose of providing you with access and fulfill requests regard to the products and services and communications in which you agree to participate.
You are solely responsible with regard to usage and security of your account and any activities that occur under your account. You shall not use the account of anyone else at any time.
You are responsible for and agree to provide us with complete, true and current information, including Personal Data, and to keep your Personal Data accurate and up to date. You can correct and update your Personal Data using our website / services. Furthermore, you may request information about your Personal Data stored with us or the correction or deletion of your Personal Data.
We may share information and data including user content and Personal Data with third parties for the purposes of improving or providing products and services.
Responsibility for content and links
YOUR USE OF CONTENT SHALL BE AT YOUR OWN RISK
We do not control or review the linked web pages and the information provided by third parties.
WE ARE ONLY RESPONSIBLE OR LIABLE FOR THE CONTENT POSTED ON OUR WEBSITES / SERVICES TO THE EXTENT REQUIRED BY THE EUROPEAN LAWS.
Any content, whether publicly posted or privately transmitted, is the sole responsibility of the person or entity providing the content. We do not represent or endorse the accuracy, reliability, completeness, usefulness, non-infringement of intellectual property rights or quality of any content provided by third parties on our website / services.
Limitation of liability
You acknowledge and agree that we will not be liable or responsible directly or indirectly in any way for any user content or third party links posted on or linked on our website / services, including, but not limited to, any errors or omissions in content, or for any loss or damage of any kind incurred as a result of the use of or reliance on any content accessed on or through any of our products and services and made available by a third party.
We assume no responsibility for any decisions made through the use of our technology, whatever the results, consequences, because the answers we received through data analysis, the accuracy of the results strongly depends on the composition, completeness and absolute quality of the input data. Only the user can control these. All this applies to both the direct and indirect consequences.
We declare that our business decision support systems and solutions are not a substitute for professional, reasonable, thorough and responsible human decision-making and consideration.
TO THE EXTENT ALLOWABLE BY APPLICABLE LAW, WE AND OUR AFFILIATES, SUBSIDIARIES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS, AND LICENSORS AND SUBCONTRACTORS ARE NOT LIABLE TO ANY USER FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING, BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, REVENUE, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES.
Intellectual property rights
You hereby agree to assign and do assign to us (and we accept such assignment) any modifications or derivative works of any of our products and services made by you in contravention of this limitation without remuneration of any kind.
The website / services (the products and services) and its content, features, and functionality (including amongst others: source code, medias (audio / video / music / images), graphics, blue prints and other materials, design, the layout and editing of the surface of the pages, windows and screens, the software and any other solutions, ideas and implementations used.) are protected by international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.
All of our products and services are copyrighted work of us, or we may use them with licenses. Unauthorized access, review, disclosure, (re)distribution, copying, modification, alteration, reverse engineering, transfer, public performance of copyrighted works is an infringement of the copyright holder's rights and any action taken in reliance on it is unlawful and prohibited except to the extent expressly permitted by applicable law or the License Agreement. We fully reserve the right to all elements of our products and services and to take any appropriate action to restrain or prevent the infringement of such intellectual property rights.
We may remove any Content posted on our website / services at our sole discretion. If you believe that material that you hold the copyright on is being infringed upon on our website, please notify us!
Your access and use of any software or related documentation, including developer tools and source code etc., and any application program interface (API) information provided on our website / services (collectively "Software") is governed by the software license agreement and related documents and terms ("License Agreement").
Exclusion of warranties
Our products and services including content are being provided to you "AS IS". To the fullest extent allowable by law, we do not guarantee, warrant or undertake any features or qualities of our products and services. Statements and explanations of our products and services in advertisement, promotional material or documentation including website / services are made for explanatory purposes only; they are not meant to constitute any guarantee or warranty of certain features.
Warranties are validly given only with the express written confirmation of our management.
Your confidentiality obligations shall survive termination of your account. Upon any termination of Your account or our written request, you must cease use of Confidential Information and our products and services and return or destroy all Confidential Information in Your possession or control.
Waiver and severance
The failure of Terms and Conditions to exercise or enforce any right or provision, these Terms and Conditions shall not constitute a waiver of such right or provision.
You agree to comply with all applicable export control laws which are applicable to the transmission of data on the Internet, including, but, not limited to laws governing the use of encryption and laws governing the transmission of data across international boundaries, into prohibited countries, and containing Personal Data:
- Global Export Controls (including dual use technologies controlled by EC Reg 428/2009) and
- U.S. Export Controls (i. e., other than "NLR", including ITAR-controlled) and
- Sensitive Security Information under US 49 C.F.R. Part 1520
Our products and services may not be accessed or used by any countries or groups against which the United States or European Union have instituted sanctions (including Iran, Cuba, North Korea, Syria and Sudan), Specially Designated Nationals, and other proscribed persons who are listed on the Denied Parties list. Further restrictions apply to any end user who will utilize Content provided on our website in the design, development or production of nuclear, chemical or biological weapons or rocket systems, space launch vehicles, and sounding rockets or unmanned air vehicle systems; or any end user who has been prohibited from participating in the US or EU export transactions by any agency of the US government or European Union.
Due to technical uncertainties preventing verification of the identity of user and ultimate point of access of any person who is accessing or using our products and services, Your express representation that
- has not been prohibited or restricted from participating in US or EU export transactions
- the person attempting access thereunder is not a national of any such sanctioned country or group or a Specially Designated National
- is not included on Denied Parties list
- that, as an Authorized User, you have not disclosed or provided such password and user ID to any such person for use under Your registration. Users shall be fully liable and subject to prosecution to the full extent of the law for any violations of this paragraph.
IT IS YOUR OBLIGATION TO VERIFY AND COMPLY WITH ALL APPLICABLE LAWS AND REGULATIONS OF THE COUNTRY WHERE YOU ARE CITIZEN AND FROM WHICH YOU ARE ACCESSING OUR PRODUCTS AND SERVICES
For further details check your company's Export Control Guidelines if applicable!
Staging system access can be provided for anyone, which system - after a period - will be deleted without further notice and recreated as a vanilla installation. To use the Staging system, you must have access in Production System but user (re-)registration is necessary for Staging System too.
The services provided by the Staging System are identical with the Production System. There is no responsibility for the operability of the Staging System.
The purpose of Staging System is to train people, report bugs and test fixes and new features before moved to Production.
Production System is a live system, do NOT use that for training or test purposes!
If you do not accept or disagree the TOU you must discontinue the use of our Products and Services. If you are a registered user, you will need to deactivate it with us and stop using our products and services.
Please read the following carefully to understand how we will collect, use and process (maintain) your Personal Data including "special categories of Personal Data" ("Sensitive Personal Information" [US])
This Privacy Statement outlines our Products and Services's (the "Service", "website", "us", "we", or "our") handling practices with regard to such information that can be used to directly or indirectly identify an individual ("Personal Data" [EU], "PII", "Personally Identifiable Information" or "Personal Information" [US]).
Personal Data is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.
This Privacy Statement applies to Personal Data to all of websites which references or shows this Privacy Statement. The data controller in the case of other websites / services that reference or otherwise use this Privacy Statement. Please be aware that we are not responsible for the privacy practices of other websites / services.
In this Privacy Statement, "products and services" includes (access to) our websites, services, products, solutions, offerings, contests or other marketing or promotional activities, non-marketing related letters, white papers, tutorials, trainings, online courses, events, activities, seminars, webinars, surveys, questionnaires and other content.
Links to Other Websites
This website may include or offer links to foreign websites and you may be directed to content or functionality (products and services) that is hosted by a third-party supplier. We have no responsibility or liability for the third parties' privacy practices or the content and activities of other websites. It is your responsibility and we recommend that you carefully read the privacy statements of such third parties' foreign websites, services, offerings or programs.
Some of the third-party service providers that we use to deliver services, content, and advertising on our Services may collect information from those services. This information may include Personal Data or may be used to contact you online.
Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these websites / services, please reach us using the CONTACT section.
We may include social media features. These features may set a cookie to enable the feature to function properly, may collect your Personal Data (like IP address) and may track your activities. Your interactions with these features are governed by the privacy notice of the company providing it.
Security of Your Personal Data
We respect your online privacy and we are committed protecting the Personal Data and preserve privacy rights on the Internet and in all aspects.
Our privacy practices reflect current global principles and standards on handling Personal Data. These principles include e.g. notice of data use, consent and choice of data use, data access, data integrity, security, onward transfer, and enforcement / oversight.
We intend to take reasonable and appropriate steps to protect Personal Data from unauthorized access, use or disclosure, wherever your Personal Data may be held. This is an evolving area, and our Websites and Services are also constantly evolving to meet these demands.
While no service is completely secure, we are using a combination of industry-standard security technologies, procedures, and taking reasonable organizational measures to help protect information. We support online security using secure server technology because we want your data to be safe. We use regular Virus / Malware Scanning. Your personal data is contained behind secured network and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive information you transfer is encrypted via Secure Socket Layer (SSL) or Transport Layer Security (TLS) technology during transmission over the Internet and we use also pseudonymization. In addition, sensitive information that we request from you is protected with encryption where applicable.
We cannot guarantee that any Personal Data you choose to include in documents you store on our systems are maintained at levels of protection to meet specific needs or obligations you may have relating to those.
You may access your account information and our services only with your user ID and password. You are responsible for the security of your username, password and security question / answer. Make sure you keep them in a safe place and confidential and do not share them with others. Always remember to log out after your session ends and close your browser to ensure that others cannot access your private personal data. You should take this precaution even if you are not using a public computer, such as at a library or internet cafe, but even when using your private computer in your home. We will never ask you to disclose your password in an unsolicited phone call or email. Please advise us immediately if you believe your credentials have been misused.
As may be required by applicable law, we may seek your explicit consent to process certain Personal Data collected on our products and services. Kindly note that any consent will be entirely voluntarily.
Please be aware that the information you choose to provide in your profile may reveal or identify information that is not expressly stated (for example, if you choose to provide your photo, your picture may reveal your gender).
You may at any time withdraw a consent granted. If you do not grant the requested consent to the processing of your Personal Data or you later inform us that you do not want us to further process your Personal Data, we won't be able to provide the relevant options, services, offerings or events anymore to you or will be limited in scope. However, any withdrawal has no effect on past processing of personal data by us up to the point in time of your withdrawal. In case of withdrawal, we won't process Personal Data of you to this consent any longer unless legally required to do so. In case we are required to retain your Personal Data for legal reasons your Personal Data will be restricted from further processing and only retained for the term required by law.
This website is not intended for anyone under the age of 16 years. If you are younger than 16, you may not register with or use this website.
Collection and Processing of Your Personal Data
To serve you better, understand your needs and interests and to operate, maintain and improve our website / service we may collect, record, organize, structure, store, adapt, alter, retrieve (e.g. import), consult, use, transfer, disseminate or otherwise make available (e.g. copy, export), align or combine, restrict, erase or destruct Personal Data with adequate notice (as set out herein) and, where legally required based on consent, along with required filings with data protection authorities, when applicable.
We may use this information or a campaign code you used / have shared on our website or any of our services at any earlier occasion, to determine which pages on our website you visit which services are relevant for you and which topics may be of interest to you so we can provide you with information about relevant products and services.
Depending on the Automated Tools used, the gathered data comprise, in addition to your login identity (if any), IP address, location from where you access the website / service, the information of browser / agent you use, operating or computing system (platform), other device specific information and the timestamp e.g.: websites you have visited, activity on our products and services e.g.: clicks made on (objects of) the website, the time you have spent on a certain website, the referring website from which you have accessed one of the websites and the foreign destination website which you access from another website, also set preferences. After you have granted your consent (where legally required), we may add information collected by way of Automated Tools to your user profile. Such additional information includes your interest in our products / services.
We may collect and process any Personal Data that you provide to us voluntarily, e.g. when you send email to us, fill out a form (create or modify your profile, register on our site, like: register for events, seminars, webinars or other offerings, place an order, open a support ticket etc.) subscribe to newsletters, participate in surveys, questionnaires, discussion groups, forums, chat services, web conference, enter information on our site, communicate with us via third-party social media sites or otherwise give / submit your personal data (e.g. contact data details using phone, mail etc.) to us.
Such Personal Data will comprise in the individual case e.g. (a subset of):
- your first, middle (if any) and last name,
- birth information,
- your postal and email address,
- your phone, pager, fax number,
- login data for social networks,
- certain information about the company you are working for (i.e. your company's name and postal address, your job title, role and seniority level),
- financial and banking details,
Our products, services and technologies may be subject to the export laws of various countries, including without limitation, to those of the United States of America, the European Union and its member states. You acknowledge that, pursuant to the applicable export laws, trade sanctions and embargoes issued by these countries, we are required to take measures to prevent entities, organizations and parties listed in government-issued sanctioned-party lists from accessing certain products, services and technologies through our websites and other delivery channels controlled by us. You therefore acknowledge and agree that we may
- automatically check any user registration data and other information user provides about the identity against applicable sanctioned-party lists;
- regularly check whenever a sanctioned-party list is updated or when user updates personal data;
- block user access to our websites, services and systems in case of a potential match;
- contact the user in order to confirm the identity in case of a potential match.
WE RESERVE THE RIGHT (SUBJECT TO APPLICABLE LOCAL LAW), IN ITS SOLE DISCRETION, TO MONITOR YOUR ACCOUNT, INCLUDING BUT NOT LIMITED TO THE USE OF A USER'S MAIN ACCOUNT AND ANY SUB-ACCOUNTS TO PREVENT, INVESTIGATE OR TAKE ACTION REGARDING ILLEGAL ACTIVITIES, SUSPECTED FRAUD, SITUATIONS INVOLVING POTENTIAL THREATS, VIOLATIONS OF THIS AGREEMENT OR OTHERWISE REQUIRED BY LAW TO ASSIST WITH CRIMINAL OR CIVIL INVESTIGATIONS.
If you choose to register for third-party services, we may need to send some information from your registration (Personal Data) with us to this service provider.
We may disclose (release) aggregated, anonymous data (non-personally identifiable information) based on information collected from users to investors and potential partners and other parties for marketing, advertising, or other uses. In such cases, only statistical information will be disclosed, and personally identifiable data will be kept confidential.
We display personal testimonials of satisfied customers on our website in addition to other endorsements. With your consent we may post your testimonial along with your name.
Use and Purpose of Collected Personal Data
We collect data to operate effectively and provide you the best experiences with our products and services and build partnership opportunities. You provide some of this data:
- directly: such as when you create / update an account, administer your organization's accounts, upload a content (picture, document etc.), submit a search query, register for account or event, contact us for support etc. or
- indirectly: like during surfing the website, using a service or certain another feature. We get some of it by recording how you interact with our products and services by using cookies, web beacons (pixel tags / web bugs / clear gifs / tracking pixels) and other Internet technologies, receiving error reports or usage data from software running on your device.
We may also obtain data from third parties and combine that with information we collect through our services.
If you invite a user to our products and services, we will collect e.g. name, email address etc. in order to provide them with an invite in order to collaborate on the content you designated and to enable the functionality and features of our products and services.
We will use this information only as described in this Privacy Statement and / or in the way we specify at the time of collection. We will not subsequently change the way your Personal Data is used without your consent. We may process your Personal Data for the following purposes:
- To meet contractual obligations;
- To process and complete transactions and send you related information, including purchase confirmations and invoices;
- To enable you to access and use our products and services;
- To enable you to upload, download, communicate, collaborate and share content and files with users you designate;
- To send emails on your behalf
- To provide a personalized user experience and view protected content;
- To tailor information about our products and services to your individual interests. For example, during a visit to our website, it allows us to provide you with specific information on products and services that may be of interest;
- To conduct online chat, (phone) call and web conferencing sessions;
- To process, provide, deliver and respond to your questions, inquiries, requests, comments, orders and deliver the information, services, products and features you have requested or ordered;
- To provide the ability to contact you in order to respond to your inquiries, requests, orders and provide you with shipping and billing information and to provide customer service, feedback and support;
- To allow us to better service you in responding to your customer service requests;
- To allow us to deliver the type of content and products and services, offerings in which you are interested;
- To ask for ratings and reviews of services or products;
- To conduct questionnaires and surveys in order to provide better products and services;
- If you participate in tutorials, trainings, online courses provided by us or you read, listen to or watch medias, we may also track your progress in order to make this information available to you;
- To provide completion status of tasks such as inquiries, requests, orders, bids etc. to allow you to share your activity on your public profile (if desired);
- To detect and prevent fraud;
- In order to ensure and control the quality of the information and experience you have during email exchange, chat sessions or usage of ticketing system with us to effectively answer your questions and improve services;
- To provide the ability to create a single user profile which one can be used within all of our and connected services (e.g. forum, wiki, messaging etc.) to access services. Therefore, you acknowledge that such Personal Data required for the creation of your user profile may be shared within and used by us, our Data Processors and other contractors for this purpose. Such service may also allow you to share information about you (including Personal Data) with other registered users of the same service. You can use the functionality of the relevant service to determine which information you want to share;
- To provide the ability to create other user profiles and access to other service specific personal profile areas. Since such profiles may allow you to access services of different members of our overall solutions, you acknowledge that such Personal Data required for the creation of your user profile may be shared within and used by us, our Data Processors and other contractors for this purpose. Such service may also allow you to share information about you (including Personal Data) with other registered users of the same service. You can use the functionality of the relevant service to determine which information you want to share;
- To provide a follow / unfollow functionality to enable registered users to receive information on the activities of other registered users or items of our websites by actively following (or unfollowing if no longer desired) them;
- To receive updates on following people / items;
- To monitor, safeguard our products and services to prevent unauthorized access, loss, theft, leaking, misuse, disclosure, alteration and destruction and other illegal activities;
- To analyze trends, usage, and activities in connection with the products and services also for marketing or advertising purposes;
- To provide and administer (special) offers, contests, promotions, sweepstakes, rewards or other marketing or promotional activities on our websites;
- To communicate with you about newsletters and provide other news or information about our products and services and our select partners;
- To provide credit score system;
- To prepare pseudonymized / anonymized data regarding the use of our websites and offerings. We will use such data for the improvement of our websites, products, services and offerings and to create demo systems based on that pseudonymized / anonymized data;
- To keep you up to date on the latest products and services announcements, send you security alerts, support and administrative messages, software and other updates or upgrades, security patches, system enhancements, and other information. This may occasionally include information from other technology companies or business partners about products and services that can add value to our products. Such communication may be provided not only by us, but by our Data Processors. In this regard, you expressly acknowledge that your contact details may be shared by us with our Data Processors. Furthermore, you acknowledge that any information required to track your choices regarding receiving marketing materials may be stored and exchanged between any of the above-mentioned parties;
- To process voluntary and recruitment inquiries, activities;
- To fulfill your requests, needs and interests;
- For other purposes about which we notify you.
We are permitted to process your Personal Data under the applicable data protection law
Providing the requested products and services
If you order products and services from us, we will use the Personal Data that you enter into the order or registration form only to process your order or to provide the requested products and services. This may include taking the necessary steps prior to entering into the contract, responding to your related inquiries, providing you with shipping and billing information, processing the request and providing customer support and feedback. This may also include conversation data that you may trigger via forms, emails, online chat, (phone) call, web conferencing.
We may use Personal Data based on explicit Consent
Marketing-related activities: Processing with regard to Personal Data is linked to consent statement. Interaction profile based on prior interactions with us (prior orders, purchases, participation in webinars, seminars or events or the use of products and services) For example: marketing-related newsletters, special offers, latest product announcements, news about our products and services. We may use your name, email and postal address, phone number, job title and basic information about your employer.
Choice / Opt-Out
With regard to marketing related types of communication (e.g. emails like newsletter and phone calls but not limited to these), we will
- where legally required only provide you with such information after you have granted your opt-in (prior consent) and
- provide you the opportunity to exercise an opt-out choice if you do not want to receive further marketing related types of communication from us.
You can opt out of these at any time by unsubscribing.
If you receive marketing or similar email messages from us and wish to opt out of receiving such messages, you may simply follow the opt-out procedure specified in such email. In addition, if you have registered on our site, you may opt out of receiving any future marketing or similar messages online.
Please note that opting-out will only prevent targeted ads so you may continue to see generic (non-targeted ads) after you opt-out on the websites of us!
We may send you push notifications from time-to-time in order to update you related to our products and services. If you no longer wish to receive these types of communications, you may turn them off. To ensure you receive proper notifications, we collect certain information about your device such as operating system and user identification information.
Recording of calls and chats for quality improvement purposes.
In case of online chat, (phone) call and web conferencing sessions we may record them (after informing you accordingly during that and before the recording starts) in order to improve the quality of our services.
Forms / Registration / Ordering
Our websites include forms that you fill out to request information, products and services. These forms may in addition to the information described above collect financial information, such as your banking details. This may include the transfer of your data to third parties involved in executing the transaction, such as banks, credit card companies, payment facilitators and other financial and credit control institutions.
Ratings, reviews, questionnaires and surveys
We may invite you to participate in ratings, reviews, questionnaires and surveys. These will be generally designed in a way that they can be answered without any Personal Data. If you enter Personal Data in a questionnaire or survey, we may use such Personal Data to improve products and services. Furthermore, where you have attended events, seminars, webinars or other offerings of us or purchased products and services or got solutions from us, we may contact you for feedback regarding the improvement of the relevant events, seminars, webinars, products, services, solutions or other offerings.
More about Personal Data
Type / Name: Registration Data
When Collected: When you create an account or subsequently modify your Registration Data
|Examples||Where used examples (purpose)|
|gender||Salutation / title / queries|
|salutation||Salutation / title|
|full name||Contract, invoice, purchase order, queries, communication|
|first name||Contract, invoice, purchase order|
|middle name||Contract, invoice, purchase order|
|last name||Contract, invoice, purchase order|
|birth full name||Contract|
|birth first name||Contract|
|birth middle name||Contract|
|birth last name||Contract|
|employer / company / workplace / organization info (name, address, industry etc.)||Contract, data Controller activities, legal restrictions, queries|
|job title||Contract, queries|
|over 16 year old||Contract, legal restrictions|
|over 18 year old||Contract, legal restrictions|
|username||Login, password reset|
|password||Login, password reset|
|email address||Login, password reset, communication|
|security answer||Password reset|
|security question||Password reset|
|notification email address||Notifications, communication|
|date of birth||Contract|
|place of birth||Contract|
|mother's maiden name||Contract|
|billing address||Contract, invoice, purchase order, legal restrictions, communication|
|mailing address||Contract, invoice, purchase order, legal restrictions, communication|
|other address||Contract, invoice, purchase order, legal restrictions, communication|
|country||legal restrictions, queries|
|nationality||Contract, legal restrictions|
|social security number||See reason if it's requested!|
|tax number||Contract, invoice, purchase order|
|Files like document (incl. scanned) containing personal data||Proof|
Type / Name: Profile Data
When Collected: The first time you access the website / certain services after you have created an account or subsequently modify your Profile Data
|Examples||Where used examples (purpose)|
|photo / picture||User experience|
|personal interests||User experience|
|social media accounts||Login, user experience, data transfer|
|settings of access of personal data||User experience|
|lists of people and organizations to connect with through certain services||User experience|
|consents||Legal reasons, notifications|
|notification preferences for products and services||Notifications|
|personalized settings||User experience|
|credit card number||Accounting, process order|
|debit card number||Accounting, process order|
|bank account number||Accounting, process order|
Type / Name: Activity Data
When Collected: When you log-in to your account and use any of our Services
|following||User experience, networking|
|inputs, texts||user experience, community activity|
|posting comments, blog entries||community activity|
|posting questions and answers||community activity|
|sending messages||community activity, messaging, networking|
|posting any type of content like: medias, documents and other file types||community activity, messaging, networking|
|sharing URLs and content||community activity, messaging, networking|
|location||User experience, legal reasons|
|IP Address||Access, securing the connection, user experience, legal reasons|
|browser and other technical information||User experience|
* other information can be requested. Check those forms for the purpose / reason if something else is requested!
User profiles (Registration and Profile data) provide the option to display personal data about you to other users. The Personal Data will be displayed to members and non-members* who use our products and services if you choose to make the data accessible.
Users can control whether or not their names are listed in search listings. So people can find you and connect with you.
Once you share data with someone, you cannot control what those recipients do with your data.
* Public profiles are viewable by any member and non-member who uses our services.
We gather and use information like most standard websites. We log information about you when you access and use the products and services of us. This information may include Internet Protocol ("IP") addresses, access times, time statistics, browser / agent information, platform type and language, Internet Service Provider ("ISP"), referring / exit pages, the content you use to analyze trends, administer the site, track user's movement in the aggregate, and gather broad demographic information for aggregate use. We use these to help diagnose problems and to gather other necessary information and to improve your user experience.
We gather and use IP addresses to help diagnose problems, to establish e.g. the country from which a user is using our products and services in order to provide appropriate legal statements, to administer our website, and to gather other necessary information and to improve your user experience.
We will only gather information related to your visit to our products and services. We do not track or collect Personal Data from your visits to 3rd parties.
Depending on how your email application is set up, information about you may be transmitted automatically when you send e-mail to us.
We do not share your email address with others outside of our solutions, but we may share this as part of Personal Data with e.g.: our Data Processors to provide the services.
If you chose to have a relationship with us, such as a contractual or other business relationship or partnership, we will contact you in connection with that business relationship. You can choose not to receive any marketing emails at any time. However, such choice will not affect the sending of emails that are strictly required to perform the relationship between you and us.
We communicate with users who subscribe to our services on a regular basis via email and other methods of communication. Your email address is mandatory because we may communicate to resolve customer complaints, recover your account or investigate suspicious transactions depending on data what was provided. We may use your email address to send you (automated) service notifications (e.g. about opening or changing of an account or password, system downtimes, policy changes, notice of payments, security alerts and support and administrative messages etc.), documents, information about changes to our products and services, and to send notices and other disclosures as required by law. Generally, users cannot opt out of these communications, which are not marketing related but merely required for the relevant all-day relationship.
Forwarding your Personal Data to Data Processors
We may transfer your Personal Data to our Data Processors. The current list of Data Processors are the following parties:
In such cases, they will use the Personal Data for the same purposes and under the same conditions. So, you acknowledge that any information required to track your choices regarding the processing or use of your Personal Data or receipt of marketing materials (consented to or opted out of receiving marketing materials) may be stored and exchanged to ensure compliance.
Forwarding your Business Data to Data Processors
During data analysis your business data is transfered to our third party server providers.
After completion of the analysis, our system will permanently delete the uploaded data and a statistical summary will remain temporarily in the system until a new analysis is started. This excerpt is intended to inform the user with a report but will be overwritten at every new analysis.
Data subjects' rights
You can request information, rectification (correction), erasure (deletion), restriction (lock / block), data portability (data transfer) or you can object.
We will provide information on action taken on a request to you without undue delay and in any event within one month of receipt of the request. This period may be extended by two further months where necessary, considering the complexity and number of the requests. We will inform you of any such extension within one month of receipt of the request, together with the reasons for the delay. Where you make the request by electronic form means, the information will be provided by electronic means where possible, unless otherwise requested by you (this will be charged).
Right of access
You can request information from us at any time about which Personal Data we process about you if you wish to inspect the Personal Data, we hold about you. In this case, please contact to us and specify the information or processing activities to which your request relates, the format in which you would like this information, and whether the Personal Data is to be sent to you or another recipient. We will carefully consider your request and discuss with you how it can best fulfill it.
Right to rectification
We need your help in keeping the Personal Data you have shared with us accurate and up to date. If you are a registered user, you may make this maintenance (update, correction or deletion) yourself online in your profile settings.
Right to erasure ("right to be forgotten")
Please note, we can delete your Personal Data only if there is no statutory obligation or prevailing right of us to retain it. Kindly note that if you request us to delete your Personal Data, you will not be able to continue to use any of our services that requires the use of your Personal Data. If you change your mind, you might not be able to recover your account:
- You'll lose all the data and content in that account, like program codes, messages, files
- You won't be able to use services where you sign in with that account, like email, forum, web conference
- You'll lose access to subscriptions and content you bought with that account
We may retain cached or archived copies of information about you for a certain period of time.
In some cases, we may not be able to remove your Personal Data, in which case we will let you know if we are unable to do so and why.
Right to restriction
You can request from us that we restrict your Personal Data from any further processing in any of the following cases:
- you state that the Personal Data we have about you is incorrect;
- you object to processing of your Personal Data by us pending the verification whether the legitimate grounds of us override those of you (prevailing interest or legal obligation);
- we no longer need the personal data for the purposes of the processing, but they are required by you for the establishment, exercise or defense of legal claims;
- there is no legal basis for processing your Personal Data and you oppose the erasure of the personal data and request the restriction of their use instead;
Right to data portability
You have the right to receive the Personal Data which you provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to another controller without hindrance from us to which the personal data have been provided, where:
- the processing is based on consent or;
- if the processing is carried out by automated means.
Right to object
You may object against processing of Personal Data for the above purposes at any time. Once you inform us that you do not want us to further process your Personal Data will cease using your Personal Data for the above purposes and remove it from our systems unless we are permitted to use such Personal Data for another purpose set out in this Privacy Statement or we determine and demonstrate a compelling legitimate interest to continue processing your Personal Data.
If no contradicting statutory obligation exists, we will delete your Personal Data. In case there is a contradicting statutory obligation to retain your Personal Data, we will restrict (block) it against further processing and then delete the relevant Personal Data when the requirement to retain it has ceased. Kindly note that in this case the use of certain products / services or offerings may be not possible any longer for you.
Right to lodge a complaint
If you believe that we are not processing your Personal Data in accordance with the requirements set out herein or applicable EEA data protection laws (GDPR
), you can lodge a complaint with the data protection authority of the EEA country in which you live or with the data protection authority of the country or state in which we have registered seat.
Duration of processing of Personal Data
We will retain your Personal Data for as long as your account is active or as needed to provide you products and services:
- only for as long as is necessary to fulfill the purpose for which it was collected or required by applicable laws or regulations, or
- until you object to our use of Personal Data (where we have a legitimate interest in using your Personal Data), or
- until you withdraw your consent (where you consented to us using your Personal Data).
However, where we are required by mandatory law to retain your Personal Data longer or where your Personal Data is required for us to assert or defend against legal claims, we will retain your Personal Data until the end of the relevant retention period or until the claims in question have been settled.
Creation of anonymized data sets.
We may anonymize Personal Data provided under this Privacy Statement to create anonymized data sets, which will then be used to improve products and services.
Sharing / transferring Personal Data
We may operate several websites / services. Any data (including Personal Data) that you volunteer or that is otherwise collected on one of our sites in any country may be sent electronically to a server for one of these websites / services in another country. Such servers or other types of data processing facilities may be located within or outside EU, EFTA (EEA) states, United States of America or other countries. However, we safeguard your privacy around the world.
Selected information may be passed to other of our services to support the services under the website. When a user initiates a request or fills out a form, certain Personal Data may be pre-populated into the website by electronic data feeds from other of our services or third-party social media sites if they are supported by us. Other data, including additional Personal Data, may be requested from the user in connection with the services being sought.
The Personal Data captured in our services can be viewed by (including contingent workers, (sub)contractors and other type of Data Processors)
- technical support staff responding to e.g. service request,
- System Administrators supporting the services,
- managers / representatives performing service quality control, and service metrics analysis.
All of our Data Processors (website hosting partners and other parties who assist us in operating our products and services, conducting our business, or serving our users) may use your Personal Data internationally in connection with processing your inquiries and orders, in order to provide products and services to you, to help improve our products and services to keep you up to date for processing and storage and all other purposes. This includes that all such parties may provide you with marketing materials if you have granted your prior consent, unless you have opted out of receiving marketing materials. See Forwarding your Personal Data to Data Processors).
We may share your information (any content you choose) when you choose to use collaboration features in our products and services with third parties who you choose.
We may share Personal Data with business partners, service vendors, consultants, authorized third-party agents, (sub)contractors and other service providers. in order to provide a requested service or transaction, including processing orders, processing debit / credit card transactions, hosting websites, hosting event registration and providing customer support, providing you with information on products and services that may be of interest to you or in order to analyze the user behavior on our web pages (e.g. Adobe Analytics or Google Analytics).
We only provide these third parties with the minimum amount of Personal Data necessary to provide the services on our behalf, and the third parties are (where legally required) bound by appropriate order data processing agreements and / or comprehensive confidentiality undertakings and therefore not permitted to use your Personal Data except for the limited purpose of completing the requested service or transaction.
If you register for an event, seminar, or webinar of us, we may share basic participant information (your name, company, and email address) with other participants of the same event, seminar, or webinar for the purpose of communication and the exchange of ideas.
We do not sell, trade or rent or otherwise distribute / transfer your Personal Data to third parties without consent for marketing purposes unless you have granted us permission to do so and you have not opted out of receiving marketing materials.
We hold privacy in the highest regard, and we make every reasonable effort to protect your privacy. Nevertheless, we may be required to disclose Personal Data or other related information about you or other users of our services. These disclosures may be made with or without your consent, and with or without notice, in response to lawful requests by public authorities, including to meet government or law enforcement requests (such as pursuant to a subpoena, court order, search warrant, or other valid legal process) and to enforce our agreements, policies and Terms of Service. We may also disclose information about you or users of our services when we believe in good faith that the disclosure of information is necessary to prevent financial loss, address suspected illegal activity, protect ours or others' rights, property, safety, security and integration of our products and services or prevent imminent physical harm, death or serious bodily injury of any person and exercise our legal rights or defend against legal claims. We may also disclose information about you in order to defend claims you may bring against us. In addition, if you are not our user, we may disclose your Personal Data or other information based on the above.
Blogs, Forums, Wiki and Comments
If you choose to post information on publicly accessible blogs, forums, wiki or comment on any of our products and services, it will not be private. Once the information is posted, other users who access them may read, copy, collect and store it.
Information Sharing with Social Networking Sites
Tracking / Automated Tools / Profiling
We may collect data when you use certain services on a particular browser or device. We then may connect this data to another computer or device that you are using to access those services in order to provide you with a consistent experience.
In addition to the information you provide, we may also collect information during your visit to our website through Automated Tools, which include embedded web links, cookies, web beacons (pixel tags / web bugs / clear gifs / tracking pixels) and / or other commonly used information-gathering tools. These tools collect certain standard information that your browser sends to our website (See Collection and Processing of Your Personal Data). Using these tools, we may be able to confirm receipt of emails, or we can track other information such as pages visited on our website. So our website may collect the way you are accessing and using our websites in order to prepare usage profiles that are used to determine which content is the most appropriate to be displayed while you visit a certain website. The information gathered will be transmitted to and stored by us. We will use this information only for the purpose of evaluating your use of the website and compiling reports on website activity to improve our services.
You may refuse the use of Automated Tools like cookies however you must disable the cookies in all of the browsers of all relevant devices. Kindly note that if you do this you may not be able to use the full functionality of the relevant products and services.
Usage tracking for marketing purposes
We track user IDs who consented and does not opt-out of such tracking and create a user profile based on the user ID, how you use the relevant website. We use IP addresses to establish the approximate region where a user is coming from (location data). We are capturing your usage behavior together with a unique identifier (e.g. a cookie ID) that allows us to establish that there is a certain person active on the website. We will use the collected information in order to display appropriate and relevant content for marketing purposes. See Sharing / transferring Personal Data and Collection and Processing of Your Personal Data.
Web beacon (pixel tags / web bugs / clear gifs / tracking pixels)
Whenever a user opens a page with a browser or email reader, images, scripts and other information are downloaded. These can be web beacons
. It requires the browser to send a request to the server storing that image or information and allows to gather information about visitor when they pull HTML content from this site, like count visits, campaign effectiveness and determine whether an email has been opened and acted upon.
Embedded Web Links
Emails from us may use links designed to lead you to a relevant area on the Web, after redirection. The redirection system allows us to change the destination URL of these links, if necessary, and to determine the effectiveness of our marketing initiatives.
In emails, such links may also allow us to determine if you have clicked on a link in the email, and the information about this interaction may be connected to your personal identity. If you do not want us to collect information about the links you clicked, you can simply choose not to click on the links in an email that we send you.
We may use Google AdSense to publish ads on our website. Please visit Google's Advertising and Privacy
page for details.
Google's advertising requirements can be summed up by Google's Advertising Principles. https://support.google.com/adwordspolicy/answer/1316548? hl=en
Google has developed the Google Analytics Opt-out Browser Add-on. It provides website visitors more choice on how their data is collected by Google Analytics. It can be downloaded here: http://tools.google.com/dlpage/gaoptout?hl=en
Change of Ownership or Other Business Transition
Country specific restrictions
CalOPPA (Summary): https://consumercal.org/about-cfc/cfc-education-foundation/california-online-privacy-protection-act-caloppa-3/
Requirements to Protect Children's Privacy (COPPA - Children Online Privacy Protection Act): We do not knowingly collect Personal Data from anyone under the age of 13 through any of our services. Children should always get permission from a parent or legal guardian before sending any information about themselves (such as their names, email addresses, and phone numbers etc.) over the Internet, to us or to anyone else. This website is not structured to attract children. Accordingly, we do not intend to collect Personal Data from anyone we know to be under 13-year age. If you are a parent or guardian and believe we may have collected information about a child, please reach us using the CONTACT section. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.
Russian Federation-Specific Provisions
The services hereunder are not intended for use by the citizens of the Russian Federation, who are resident in Russia. If you are a Russian citizen residing in Russia, you are hereby notified, that any Personal Data that you input into the services will be solely at your own risk and responsibility, that you explicitly agree that we may gather your Personal Data and will process this data in EU, EFTA (EEA) states, United States of America and in other countries and that you will not hold us accountable for any potential non-observance of the Russian Federation legislation of the Russian Federation.
Content managed by Customer (User / Client)
You - as a legal person - are the owner of customer data and controls that (in this case we are a Data Processor and not data controller). Find help here if you must register at authority due to this role: DATA PROTECTION LAWS OF THE WORLD
Customer data : all data (see content) created by customer, that you provide to us or that is provided on your behalf through your use of our services. It includes data that you post / upload for storage or processing, as well as applications that you upload for distribution through our services. Customer data does not include administrator, support data or payment data.
Content: subset of customer data for example: program code, inputs, texts, comments, messages, posts, attachments, medias (audio / video), documents, other files and any other type of data
Support data : information we collect when customer contact us to get support, including what you provide in a support request or files that you send us due to this (e.g. results from running (an automated) troubleshooter)
Administrator data: information about administrators supplied during sign up, purchase, or administration of our services, for example names and email addresses. It also includes aggregated / anonymized usage information and data associated with your account, such as the controls you select. We use administrator data to provide services, complete transactions, support the account, and detect and prevent fraud.
Payment data : information you provide when making purchases. It may include a bank account number, debit, credit card number and security code, name and billing address, and other financial data. We use payment data to complete transactions, as well as to prevent and detect fraud.
We use your customer data to provide the services we have agreed upon including day-to-day operations, like:
- Providing personalized customer experiences.
- Troubleshooting: to prevent, detect and repair problems affecting the operation of services.
- Reliability and resiliency: of our services or involve detection of, and protection against, threats to the services or customer data (e.g.: malware or spam).
We logically separate customer data. This helps prevent one customer's data from leaking into that of another customer, which also helps to block any customer from accessing another customer's data.
You need live account to manage customer data including export of that.
- If your cloud subscription expires, we will store your customer data in a limited-function account for maximum 90 days ("waiting period") to give you time to renew your subscription. During this period, we may provide multiple notices, so you will be amply forewarned of the upcoming deletion of data.
- If you terminate a cloud subscription, we will store your customer data in a limited-function account for maximum 90 days ("waiting period") to give you time to renew your subscription. During this period, we may provide multiple notices, so you will be amply forewarned of the upcoming deletion of data.
- After this 90-day waiting period, we will disable the account completely and delete the customer data, including any cached or backup copies.
If you leave the service, we follow specific processes for removing data from our systems.
We do not offer direct access to customer data. You should control your own data. We do not give any third party (including law enforcement, other government entity) direct or unfettered access to customer data except as you direct.
We redirect third-party requests to the customer. When we receive a government or law enforcement request for customer data:
- We always attempt to redirect the third party to obtain the requested data from customer. We will promptly notify you of any third-party request and give you a copy unless we are legally prohibited from doing so.
- For valid requests that we are not able to redirect to the customer, we disclose information only when we are legally compelled to do so, and we always make sure that we provide only the data specified in the legal order.
In either case, requests may require the release of the customer's basic contact information.
We protect intellectual property. Anyone who believes their copyright is being infringed through the use of our services can report it. When we receive a copyright complaint (Directive 2001/29/EC of the European Parliament and of the Council of 22 May 2001 [EU], Digital Millennium Copyright Act (DMCA) [US]) about content hosted in one of our customer's online service subscriptions, we will notify our customer and ask that they resolve it directly with the complaining party. If our customer fails to respond or is involved in repeated violations, we may suspend service.
Changes to this privacy notice